The short version: we ship within 1–2 business days, shipping is free on every order, and if BASE isn't for you within 60 days of delivery, email us for a full refund. Keep the jar.
Where we ship
We currently ship to addresses in the United States.
Processing & delivery
- Processing: orders ship within 1–2 business days.
- Delivery: most orders arrive 3–5 business days after they ship.
- Tracking: you'll get an email with tracking information once your order ships.
Delivery times are estimates from the carrier and aren't guaranteed. Holidays and weather can add a few days.
Shipping rates
- Every order ships free: one-time jars, subscriptions, and 2-jar packs.
The 60-Day Guarantee
Give BASE a real shot. If you're not happy with it within 60 days of delivery, email david@dailyboostlabs.com with the email address or order number you used, and we'll refund your order in full. You don't need to send the jar back.
- The guarantee covers your first order, or the first shipment of a subscription.
- One guarantee claim per customer.
- Refunds go back to your original payment method. Once approved, they typically appear within 5–10 business days, depending on your bank.
Damaged, missing or wrong items
If your order arrives damaged, goes missing, or isn't what you ordered, email us within 14 days of the expected delivery date. Include your order details and a photo if something is damaged, and we'll send a replacement at no cost.
Subscriptions
You can cancel a subscription at any time. See Subscriptions in our Terms of Service for how billing and cancellation work.
Questions
Email david@dailyboostlabs.com. A real person reads every message.